What information we collect from you
We may collect the following information from you via this website:
your contact information including postal and email addresses, and landline and mobile telephone numbers;
demographic information such as your postcode, preferences and interests and details of your current suppliers; and
other information requested in connection with customer surveys and/or offers or which you provide to us when making an enquiry.
You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit personal information about a third party to us you have that third party’s permission to do so.
What we do with the information we collect
We require the above information in order to understand your needs and provide you with a better service, and in particular we may use such information for the following reasons:
internal record keeping;
improving our products and services;
customising this website according to your interests;
responding to your queries;
sending you promotional emails and marketing information by post about new products, special offers or other information which we think you may find interesting using the email and postal addresses which you have provided (see “Promotional and Marketing Information” below for further information); and
We will share personal information about you with CPD plc, Innerglass Ltd, Yate Supplies Ltd, Instock Disposables Ltd (“Associated Businesses”) and other third parties who are directly involved in dealing with your enquiry or where we are legally required to do so.
Promotional and Marketing Information
Unless you have indicated that you do not wish us to do so, by submitting your personal information to us you are consenting to:
us and Associated Businesses sending you promotional emails and marketing information by post about our and Associated Business’ new products, special offers or other information which we or they think you may find interesting using the email and postal addresses which you have provided to us; and
us disclosing your personal information to other third parties to enable them to send you promotional emails and marketing information by post about their new products, special offers or other information which they think you may find interesting using the email and postal addresses which you have provided to us.
You may choose to restrict our use of your personal information for these purposes in the following ways:
whenever you are asked to fill in a form on this website, look for a box that you can click if you wish to indicate that you do not want the information to be used by us, Associated Businesses or any other third party to whom we disclose your personal information for marketing and promotional purposes; or
We are committed to ensuring that your information is held securely. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and organisational procedures to safeguard the security of the information we collect from you via this website. No data transmitted via the Internet can be guaranteed to be completely secure during transmission: we cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.
Cookies are small pieces of information sent by a web server (such as that used to run this website) to an individual’s computer which are then stored on that computer’s hard drive. The cookie helps us to analyse web traffic or lets us know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to users’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you want to know how to do this please look at the Help menu on your browser. Please note that declining to accept cookies may prevent you from taking full advantage of the features of this website.
Links to other websites
Controlling your personal information
We will not sell or lease your personal information to third parties other than Associated Businesses or a purchaser of the shares or assets of Maxima Trading Limited unless we have your permission to do so or are required by law.